Privacy Policy

Last updated: January 2025

1. Introduction

ReelBear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered TikTok automation platform.

2. Information We Collect

Information You Provide

  • Account information (name, email, profile picture)
  • TikTok account credentials and API tokens
  • Content you create, upload, or generate using our platform
  • Payment and billing information
  • Communications with our support team

Information Collected Automatically

  • Device information and browser type
  • IP address and location data
  • Usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Analyze usage patterns to enhance user experience
  • Detect, investigate, and prevent fraudulent or unauthorized activities

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • TikTok, as necessary to provide integration features
  • Law enforcement when required by law
  • Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@reelbear.com